Privacy Policy

1. Information We Collect

illustranova collects personal information including but not limited to: name, email address, phone number, shipping address, project requirements, design preferences, reference images, purchase history, and payment information when you commission artwork or create an account on our platform.

2. How We Use Your Information

We use your information to:

• Process your illustration orders and provide creative support
• Send project updates and delivery notifications
• Notify you about new illustration services and portfolio updates
• Personalize your experience based on your artistic preferences
• Maintain records of your commissioned artwork and transactions
• Send promotional offers and creative newsletters (with your consent)
• Comply with legal obligations

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data and creative assets against unauthorized access, alteration, disclosure, or destruction.

4. Data Retention

We retain your personal information and project details for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or requested for portfolio purposes with your explicit consent.

5. Your Rights

Under Indonesian data protection laws, you have the right to:

• Access your personal data and project information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent for marketing communications
• Request removal of your commissioned artwork from our portfolio

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our illustration platform, remember your preferences, maintain your login status, analyze site traffic, and provide personalized artwork recommendations based on your browsing history.

7. Intellectual Property

Unless otherwise specified in a written agreement, clients receive full ownership rights to the final artwork delivered. However, illustranova retains the right to display commissioned work in our portfolio, website, and social media for promotional purposes unless a confidentiality agreement is in place.

8. Contact Information